(Link) *UPDATE: HYPERALLERGIC has an excellent roundup of links in their Required Reading UPDATE 2: This has been an informative briefing from a group I take to be associated with the Maiden movement. Sort comments by oldest first Sort comments by newest first Sort comments by highest scored Maxwell's Ghost 6:18am Fri 4 Mar 16 Brighton and Hove will probably discover that the lower paid staff can do her job even better while she is off and will pay her off. Empathy and sympathy are key: It's important to match the customer's tone and recognise how they are feeling from the language they're using.
Not every single one of our ideas will live on past the panels, not every one of our harebrained startup ideas will become the next Facebook and not every suggestion is revolutionary. RockAuto is not responsible for any costs exceeding the cost of the part, and we will not accept returns of parts that have been installed or modified. She cites the plans to improve the TransPennine routes through electrification and which seemed – and that is the correct word as there was doubt about it – to include plans to boost capacity into Leeds and Manchester.